Azure text to speech batch synthesis status hanging on "NotStarted"

Jay 1 Reputation point

Hi All. I followed the guide here below to create a batch synthesis request. The request went through fine with a 201. However, when I queried the status of the job, it has been hanging on "NotStarted" for 15 mins at the time of writing. And my input is just one single sentence for testing purpose. What's going on here? Thanks in advance.

Here is output of the get request from 262292-image.png
< HTTP/1.1 200 OK
< Content-Length: 577
< Content-Type: application/json; charset=utf-8
< Date: Sun, 20 Nov 2022 15:58:45 GMT
< Server: Microsoft-IIS/10.0
< Retry-After: 60
< X-RateLimit-Limit: 50
< X-RateLimit-Remaining: 49
< X-RateLimit-Reset: 2022-11-20T15:58:50Z
< X-Powered-By: ASP.NET
"textType": "Ssml",
"synthesisConfig": {},
"customVoices": {},
"properties": {
"timeToLive": "P31D",
"outputFormat": "riff-24khz-16bit-mono-pcm",
"concatenateResult": false,
"decompressOutputFiles": false,
"wordBoundaryEnabled": false,
"sentenceBoundaryEnabled": false
"lastActionDateTime": "2022-11-20T15:35:28.237Z",
"status": "NotStarted",
"id": "5d297175-b2e1-43e1-aa13-01a46aaff568",
"createdDateTime": "2022-11-20T15:35:28.237Z",
"displayName": "batch synthesis sample",
"description": "my ssml test"
* Connection #0 to host left intact

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  1. romungi-MSFT 43,686 Reputation points Microsoft Employee

    @Jay I believe this issue is now fixed. As per service team a batch process job was stuck, and this is now corrected. Could you confirm if your job id is complete?

    If an answer is helpful, please click on 130616-image.png or upvote 130671-image.png which might help other community members reading this thread.

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