Excel spreadsheet scrolls unexpectedly

Pepper Rout 21 Reputation points
2022-11-20T21:20:53.517+00:00

**My system: ** Windows 10 Pro (21H2 OS Build 19044.2251) latest updates as of 11/20/22. Logitech Wireless Mouse MX 2S. Microsoft® Excel® for Microsoft 365 MSO (Version 2210 Build 16.0.15726.20188) 64-bit. In addition, I shutdown my system after use, therefore a fresh power cycle on boot.

Issue: Date - Nov 20, 2022. Yesterday and today, I noticed a new behavior in Excel. When I open any spreadsheet and I move the mouse pointer left to right across multiple cells to reach the cell of interest, the spreadsheet automatically scrolls to the right (left to right horizontally) several columns (as many as 4). If I do the reverse (move pointer right to left) the same movement happens but never does the spreadsheet move right to left (horizontal). Excel acts like some type of gesture control is turned on - resulting in movement in one horizontal direction only. Yet I have not changed any settings, in Windows, Office, or hardware (Mouse).

Excel or Microsoft 365 is set to automatic updates, and you don't always know when the update is occurring or has occurred. Checking the Microsoft 365 channel it seems as if an update occurred at the end of October.

This behavior is driving me bananas. Haven't seen any posts describing this either. So, I am hoping someone can help and shed some light on this and how to correct it or submit as a trouble ticket to get resolved.

Thank you.

Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Dillon Silzer 56,206 Reputation points
    2022-11-20T21:26:15.527+00:00

    Does this behaviour happen in safe mode?

    Open run > Type excel /safe and test your spreadsheet.

    1 person found this answer helpful.

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  1. Pepper Rout 21 Reputation points
    2022-11-30T18:08:52.527+00:00

    DillonJS,

    So far (going on 9 days now) the behavior has not returned. In addition, having time to think about this, I believe the issue was caused by the standard 2nd Tuesday of the month November Microsoft update. After that update I started to notice the erratic behavior in Excel but was not focused on it. After a week or so of 'why is this behaving this way' with Excel, I started to try and find the cause. Hence the post.

    So many things change when a monthly update occurs that I cannot point to something specific. So, was it the mouse reset, or the safe mode option that caused the fix? I have no idea.

    But what I do know is that without your help I would not have resolved this. So, thank you for taking the time to reply.

    Sincerely,
    Pepper

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