Microsoft Auth App doesn't recognize valid login email

JD Blue2 21 Reputation points

Trying to add my work account to the Microsoft Authentica app on my iPhone 7 and it says my work email is not valid.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. JD Blue2 21 Reputation points

    My work account and home account have two different emails and login info.

  2. JD Blue2 21 Reputation points

    This morning I tried to add my account again in order to get the screen shot to share. The app behaved a different and asked my if the new account was work or home related before asking for my email address. It didn't ask that question yesterday. Today I entered in my work email and it accepted it. Not sure why the difference today. Maybe I was already login in under my home account yesterday? Not, sure be the issue resolved itself. Thanks

  3. JD Blue2 21 Reputation points

    Just didn't see an Accept Answer button. Now I see it has appeared just below your first post. However, that post didn't resolve the issue really.

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