Insufficient privileges to complete the operation.

Keith Andrews 41 Reputation points


I am having an issue trying to access both the Users blade as well as the Groups blade in Endpoint Manager. I am a global admin for the organization, but for some reason I am unable to view these blades. I have tried Chrome/Edge, Firefox browsers. I have signed out of everywhere through the security info section in I have cleared the browser cache/cookies and reauthenticated with Microsoft. I am still unable to gain access to those two blades in Endpoint Manager. Please let me know if anyone has any thoughts on how to fix this!




Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Keith Andrews 41 Reputation points

    Thank you Crystal! I discovered that if I tried to launch the Endpoint Admin portal through MS 365 Admin, I was able to gain access to both the Users and Groups blades. I did notice the difference was the portal I was trying to use that was giving me an error was and the portal that launches from MS 365 Admin is I guess that was the root cause of the authentication issue I was having.