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Office 365 Visio APP ( Application not getting upgraded)

TechUST 516 Reputation points
2022-11-22T16:10:17.5+00:00

Hi Expert,

I have created MS Visio app via office 365 option in configuration manager for monthly enterprise channel. i have tested successfully on couple of machines where Visio not installed. but when i have deployed on user-based collection for certain users for pilot, some of users reported issue that Visio keeping installing again n again. i am not sure if did something wrong while creating package. ideally if any other Visio version installed on machines that should upgrade

''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' XML for reference. please let me know need to change anything in XML.

<Configuration ID="fcf130eb-faaa-4298-9f9a-f91528443cb3" Host="cm">
<Add OfficeClientEdition="64" Channel="MonthlyEnterprise" OfficeMgmtCOM="TRUE" Version="16.0.15601.20230">
<Product ID="O365ProPlusRetail">
<Language ID="en-us" />
<ExcludeApp ID="Access" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="Lync" />
<ExcludeApp ID="Bing" />
<ExcludeApp ID="Bing" />
</Product>
<Product ID="VisioPro2021Volume" PIDKEY="XXXX-XXXX-XXXX-XXXX-XXXX">
<Language ID="en-us" />
<ExcludeApp ID="Access" />
<ExcludeApp ID="Groove" />
<ExcludeApp ID="Lync" />
<ExcludeApp ID="Bing" />
<ExcludeApp ID="Bing" />
</Product>
</Add>
<Property Name="SharedComputerLicensing" Value="0" />
<Property Name="FORCEAPPSHUTDOWN" Value="FALSE" />
<Property Name="DeviceBasedLicensing" Value="0" />
<Property Name="SCLCacheOverride" Value="0" />
<Property Name="AUTOACTIVATE" Value="1" />
<RemoveMSI>
<IgnoreProduct ID="InfoPath" />
<IgnoreProduct ID="InfoPathR" />
<IgnoreProduct ID="PrjPro" />
<IgnoreProduct ID="PrjStd" />
<IgnoreProduct ID="SharePointDesigner" />
</RemoveMSI>
<Display Level="Full" AcceptEULA="TRUE" />
</Configuration>

Microsoft Configuration Manager Application
Microsoft Configuration Manager Application
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Application: A computer program designed to carry out a specific task other than one relating to the operation of the computer itself, typically to be used by end users.
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  1. TrudaZeng-MSFT 766 Reputation points
    2022-11-28T07:50:31.463+00:00

    Problem: i have tested successfully on couple of machines where Visio not installed. but when i have deployed on user-based collection for certain users for pilot, some of users reported issue that Visio keeping installing again n again.

    Solution: Enable Automatically upgrade to the selected architecture. When we enable Automatically upgrade to the selected architecture, the MigrateArch value is TRUE.
    <Add OfficeClientEdition="64" Channel="MonthlyEnterprise" OfficeMgmtCOM="TRUE" Version="16.0.15601.20230" MigrateArch="TRUE">

    Problem: After installing Visio App , other office product getting crashed. and getting opened with safe mode.

    Solution: Install other required Office products along with Visio.

    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  1. TechUST 516 Reputation points
    2022-11-22T16:17:27.237+00:00

    Also please suggest me if we enabled this option what will happen if not then what will happen.263165-1.jpg

  2. TechUST 516 Reputation points
    2022-11-22T16:28:14.81+00:00

    As per XML , will it remove exiting Visio package and install latest one (as per monthly enterprise channel.

    Just to add - After installing Visio App , other office product getting crashed. and getting opened with safe mode.

    0 comments
  3. TrudaZeng-MSFT 766 Reputation points
    2022-11-28T07:35:10.01+00:00

    Hi @Techkant,

    I have done 5 experiments for your case. I did the following experiments in order on a computer that had never installed Office.

    First, install ProPlus2021Volume and VisioPro2019Volume, channel: PerpetualVL2021, OfficeMgmtCOm: TRUE. SUCCEED in software center.

    Second, install ProPlus2021Volume and VisioPro2021Volume, channel: PerpetualVL2021, OfficeMgmtCOm: TRUE, MigrateArch: TRUE. SUCCEED in software center.

    Third, install VisioPro2019Volume, channel: MonthlyEnterprise, OfficeMgmtCOm: TRUE, MigrateArch: TRUE. Failed in software center. But the version of Visio is 2019 and requires safe mode to open Office2021.

    Fourth, install O365ProPlusRetail and VisioPro2021Volume, channel: MonthlyEnterprise, OfficeMgmtCOm: TRUE, MigrateArch: TRUE. SUCCEED in software center.

    Fifth, install ProPlus2021Volume and VisioPro2021Volume, channel: MonthlyEnterprise, OfficeMgmtCOm: TRUE, MigrateArch: TRUE. SUCCEED in software center. But the version of word is o365 and the version of visio is 2021.

    After the above five operations, we got the O365 version of Word and the 2021 version of Visio.
    264682-1.png