Lost access to the Microsoft hardware partner center

Yoni Rozenshein 41 Reputation points
2022-11-23T15:18:45.057+00:00

Up until yesterday we had access to the Microsoft Partner Center hardware section to submit drivers for signing.

Since today, going to the portal, the hardware submissions pages is missing, and my bookmark to it redirects to the "legal info" page here: https://partner.microsoft.com/en-us/dashboard/account/v3/organization/legalinfo

The "legal info" page has a ⚠ symbol on the "Developer" tab and I think that's what's causing it, but there's no error message shown (so I can't be sure), and no way to update the company info (there is no update button or link).

There's also no real way to get support from Microsoft as their live chat support doesn't allow signing in with the partner center email.

Our company has two partner center accounts (as a result of an acquisition) and this issue happened to both.

How do we regain access?

Microsoft Partner Center
Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
927 questions
Microsoft Partner Center API
Microsoft Partner Center API
Microsoft Partner Center: A Microsoft website for partners that provides access to product support, a partner community, and other partner services.API: A software intermediary that allows two applications to interact with each other.
328 questions
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2 answers

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  1. Sheakar Krishna 0 Reputation points
    2023-04-05T21:53:52.57+00:00

    Did you get this fixed?

    0 comments No comments

  2. xyholic 0 Reputation points
    2023-04-06T06:29:14.3933333+00:00

    Same here, wtf?

    0 comments No comments