How Do I contact Microsoft Billing

Gabriel N Fleming 1 Reputation point

I moved Azure and Power Apps over to a new tenant, in doing do I no longer have access to the old Tenant to cancel the old subscriptions. How do I contact Microsoft to cancel the subscriptions, when I have no access to the site?

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  1. dkrishnaveni-MSFT 1,951 Reputation points Microsoft Employee


    Azure Subscription and billing support ticket is free of cost that can be created.

    Please use the reference document section link to create Azure Subscription and billing request:

    If you still face issue try to reach support via global customer support as shown below.

    Ensure to share your preferred contact method and all the details about your query or issue and the team will connect with you.

    Hope this helps!


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  2. JimmySalian-2011 42,066 Reputation points


    You can raise a call or support case for billing over here.

    Hope this helps.

    Please Accept the answer if the information helped you. This will help us and others in the community as well.

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  3. Sreeju Nair 12,186 Reputation points

    Contact the Azure billing team from the below link

    Azure Billing and Subscription management services are available in a basic support plan, free of cost.

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