How Do I contact Microsoft Billing

Question

I moved Azure and Power Apps over to a new tenant, in doing do I no longer have access to the old Tenant to cancel the old subscriptions. How do I contact Microsoft to cancel the subscriptions, when I have no access to the site?

Answer 1

Hello

Azure Subscription and billing support ticket is free of cost that can be created.

Please use the reference document section link to create Azure Subscription and billing request: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

If you still face issue try to reach support via global customer support as shown below.

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

Ensure to share your preferred contact method and all the details about your query or issue and the team will connect with you.

Hope this helps!

Regards
Divya.

Answer 2

Hi,

You can raise a call or support case for billing over here.

Hope this helps.
JS

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Answer 3

Contact the Azure billing team from the below link

https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

Azure Billing and Subscription management services are available in a basic support plan, free of cost.

https://azure.microsoft.com/en-us/support/plans