How Do I contact Microsoft Billing

Gabriel N Fleming 1 Reputation point
2022-11-23T17:26:53.787+00:00

I moved Azure and Power Apps over to a new tenant, in doing do I no longer have access to the old Tenant to cancel the old subscriptions. How do I contact Microsoft to cancel the subscriptions, when I have no access to the site?

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
37,658 questions
0 comments No comments
{count} votes

3 answers

Sort by: Most helpful
  1. dkrishnaveni-MSFT 1,951 Reputation points Microsoft Employee
    2022-11-23T17:38:30.03+00:00

    Hello

    Azure Subscription and billing support ticket is free of cost that can be created.

    Please use the reference document section link to create Azure Subscription and billing request: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request#go-to-help--support-from-the-global-header

    If you still face issue try to reach support via global customer support as shown below.

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Ensure to share your preferred contact method and all the details about your query or issue and the team will connect with you.

    Hope this helps!

    Regards
    Divya.

    0 comments No comments

  2. JimmySalian-2011 42,066 Reputation points
    2022-11-23T17:38:34.503+00:00

    Hi,

    You can raise a call or support case for billing over here.

    Hope this helps.
    JS

    ==
    Please Accept the answer if the information helped you. This will help us and others in the community as well.

    0 comments No comments

  3. Sreeju Nair 12,186 Reputation points
    2022-11-23T17:39:48.9+00:00

    Contact the Azure billing team from the below link

    https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    Azure Billing and Subscription management services are available in a basic support plan, free of cost.

    https://azure.microsoft.com/en-us/support/plans

    0 comments No comments