Unavailable subscription Azure plan sandbox

Giovanni Toraldo 6 Reputation points
2020-03-03T11:26:22.793+00:00

Hi there,
I've just created a new customer on a CSP sandbox account, and then I've added the Azure Global product to it.
The issue is that when I try to view all the resources on Azure portal, for the newly subscription, it says the there is no subscription :/

on csp

3733-screenshot-from-2020-03-03-12-19-08.png

on azure portal

3761-screenshot-from-2020-03-03-12-20-25.png

The same happen with the new Azure plan, when trying to view all the resources on the Azure portal it says:

3771-screenshot-from-2020-03-03-12-23-42.png

I remember that the last time i tried, it works.

Maybe I've to wait some time? Maybe the subscription bought on CSP need to be synched on the Azure portal?

Microsoft Partner Center API
Microsoft Partner Center API
Microsoft Partner Center: A Microsoft website for partners that provides access to product support, a partner community, and other partner services.API: A software intermediary that allows two applications to interact with each other.
316 questions
Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
19,560 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Shashi Shailaj 7,581 Reputation points Microsoft Employee
    2020-03-03T13:55:34.83+00:00

    Hello @Giovanni Toraldo ,

    The subscription would have been associated with a azure Active directory. Could you please check if you are signed in to the correct Azure Active Directory. Sometimes there may be a latency of 20-30 mins during initial provisioning but after that it should be smooth and accessible.

    3781-changedir.jpg

    Please try change directory and try selecting the default directory for the subscription from the list if the one you are logged in .

    3762-changedir2.jpg

    If this is not the reason , then most probably its latency. Please let us know once you find a solution or it is still not visible. In case the information in this post helps you , please do mark it as answer so that it is helpful to other members of the community searching for similar queries.

    Thank you.

    1 person found this answer helpful.