runtime error 429 running an excel file

Question

hello
we have an excel with macro one of the user when she try to run the macro get error 429
when i do debug the line i see is :
Set OwordDocument = New WordDocument

so word don't open
its working on other user pc also if i log as her on a different pc its also working
very strange behavior

Answer 1

Hi, @POJ
I am glad to hear your issue has been solved.

Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.", and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

Issue Symptom:
runtime error 429 running an excel file

Current status:
Sovled by POJ-8899

Solutions:
Rest the profile in windows

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Answer 2

hello i redo the profile in windows it work after

Answer 3

Hi @POJ

Recommendations are found below for error 429:

You receive run-time error 429 when you automate Office applications

https://support.microsoft.com/en-us/topic/you-receive-run-time-error-429-when-you-automate-office-applications-b6070e15-ea78-4349-2751-72bdb5f186f7

If all else fails, reinstall Office on the affected computer:

If none of the previous procedures resolve the problem, remove and then reinstall Office.

Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac

https://support.office.com/en-us/article/download-and-install-or-reinstall-office-365-or-office-2016-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658?ui=en-US&rs=en-001&ad=US

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If this is helpful please accept answer.

Answer 4

can i upgrade it to 2021 or i should uninstall reboot and install the new version ?
Thanks

Answer 5

hello
i uninstall office 2016 reboot reinstall office 2021 ltsc
the same issue occured
im using sara now to uninstall 2021 i can see only 2019 so i run that
i will reinstall and let you know the result