runtime error 429 running an excel file

POJ 166 Reputation points

we have an excel with macro one of the user when she try to run the macro get error 429
when i do debug the line i see is :
Set OwordDocument = New WordDocument

so word don't open
its working on other user pc also if i log as her on a different pc its also working
very strange behavior

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
907 questions
Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
1,687 questions
{count} vote

Accepted answer
  1. Ceasar Chen_MSFT 4,391 Reputation points

    Hi, @POJ
    I am glad to hear your issue has been solved.

    Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.", and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

    Issue Symptom:
    runtime error 429 running an excel file

    Current status:
    Sovled by POJ-8899

    Rest the profile in windows

    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

6 additional answers

Sort by: Most helpful
  1. POJ 166 Reputation points

    hello i redo the profile in windows it work after

    1 person found this answer helpful.
    0 comments No comments

  2. Dillon Silzer 56,041 Reputation points

    Hi @POJ

    Recommendations are found below for error 429:

    You receive run-time error 429 when you automate Office applications

    If all else fails, reinstall Office on the affected computer:

    If none of the previous procedures resolve the problem, remove and then reinstall Office.

    Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac


    If this is helpful please accept answer.

  3. POJ 166 Reputation points

    can i upgrade it to 2021 or i should uninstall reboot and install the new version ?

    0 comments No comments

  4. POJ 166 Reputation points

    i uninstall office 2016 reboot reinstall office 2021 ltsc
    the same issue occured
    im using sara now to uninstall 2021 i can see only 2019 so i run that
    i will reinstall and let you know the result

    0 comments No comments