runtime error 429 running an excel file

POJ 166 Reputation points
2022-11-25T15:09:07.247+00:00

hello
we have an excel with macro one of the user when she try to run the macro get error 429
when i do debug the line i see is :
Set OwordDocument = New WordDocument

so word don't open
its working on other user pc also if i log as her on a different pc its also working
very strange behavior

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
907 questions
Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
1,687 questions
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Accepted answer
  1. Ceasar Chen_MSFT 4,391 Reputation points
    2022-11-29T02:20:14.733+00:00

    Hi, @POJ
    I am glad to hear your issue has been solved.

    Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.", and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

    Issue Symptom:
    runtime error 429 running an excel file

    Current status:
    Sovled by POJ-8899

    Solutions:
    Rest the profile in windows


    If the response is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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6 additional answers

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  1. POJ 166 Reputation points
    2022-11-28T16:20:35.383+00:00

    hello i redo the profile in windows it work after

    1 person found this answer helpful.
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  2. Dillon Silzer 56,041 Reputation points
    2022-11-25T15:11:40.173+00:00

    Hi @POJ

    Recommendations are found below for error 429:

    You receive run-time error 429 when you automate Office applications

    https://support.microsoft.com/en-us/topic/you-receive-run-time-error-429-when-you-automate-office-applications-b6070e15-ea78-4349-2751-72bdb5f186f7

    If all else fails, reinstall Office on the affected computer:

    If none of the previous procedures resolve the problem, remove and then reinstall Office.

    Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac

    https://support.office.com/en-us/article/download-and-install-or-reinstall-office-365-or-office-2016-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658?ui=en-US&rs=en-001&ad=US

    ------------------------------------------

    If this is helpful please accept answer.


  3. POJ 166 Reputation points
    2022-11-28T13:22:44.533+00:00

    can i upgrade it to 2021 or i should uninstall reboot and install the new version ?
    Thanks

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  4. POJ 166 Reputation points
    2022-11-28T14:41:45.407+00:00

    hello
    i uninstall office 2016 reboot reinstall office 2021 ltsc
    the same issue occured
    im using sara now to uninstall 2021 i can see only 2019 so i run that
    i will reinstall and let you know the result

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