Azure File Sync

Question

I have created Storage account with file share and i want to have files on my on-prem server to sync to azure so i created azure sync servixe and sync groups and i selected the file share i created earlier with my storage account.
I installed the agent of azure file sync on server.
The problem that when iam triyng to create endpoint i select the registerd server but then i see erorr that the provision failed because my server has connectivity issue or the server is offline, and when i am running the powershell commend for test connectivity i see failure
I tried to turn off the firewall and it didnt work
Any one have any idea how to fix it?

Answer 1

Hi @eli ismach moshe

1) I understand you have turned Firewall off on the server, but do you have a network firewall (Cisco, etc)? Ensure that you have all the necessary ports open:

Azure File Sync proxy and firewall settings

https://learn.microsoft.com/en-us/azure/storage/file-sync/file-sync-firewall-and-proxy

Azure File Sync moves file data and metadata exclusively over HTTPS and requires port 443 to be open outbound. As a result, all traffic is encrypted.

2) Also, please see:

https://learn.microsoft.com/en-us/answers/questions/89993/azure-file-sync-service-provisioning-failed.html

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