BSOD while playing

Question

I was playing halo and I got a BSOD, here's the minidump https://drive.google.com/file/d/1WlM67NLtpGsv8sJCXoUL1TOuJvyWFD6t/view?usp=share_link
thanks in advance

Answer 1

Please run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

https://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html

https://www.elevenforum.com/t/bsod-posting-instructions.103/

.
.
.
.
.

Please remember to vote and to mark the replies as answers if they help.

On the bottom of each post there is:

Propose as answer = answered the question

On the left side of each post there is /\ with a number: click = a helpful post
.
.
.
.
.

Answer 2

Uninstall and reinstall the software using easyanticheat.sys

https://www.easy.ac/en-us/support/game/guides/installer/

https://www.howtogeek.com/358756/what-is-easyanticheat.exe-and-why-is-it-on-my-computer/

https://www.easy.ac/en-us/partners/

.
.
.
.
.

Please remember to vote and to mark the replies as answers if they help.

On the bottom of each post there is:

Propose as answer = answered the question

On the left side of each post there is /\ with a number: click = a helpful post
.
.
.
.
.

Answer 3

here are v2 log collector files https://drive.google.com/file/d/1bBrqVurAVqjLP8LZcJGwcGf8qGHHicvH/view?usp=sharing

I have uninstalled and reinstalled easyanticheat and will be testing to see if I get another bsod

Answer 4

These steps are to check other log findings.

1) Run:
HD Tune (free or trial version)
https://www.hdtune.com/
Post images or share links for results on these tabs:
a) Health
b) Benchmark
c) Full error scan

2) Run: Sea Tools for Windows
https://www.seagate.com/files/www-content/support-content/downloads/seatools/\_shared/downloads/SeaToolsWindowsInstaller.exe
https://www.seagate.com/files/www-content/support-content/downloads/seatools/\_shared/downloads/pdf/SeaTools-for-windows-en-us.pdf
Post images or share links for results for the long generic test.

3) Open administrative command prompt and type or copy and paste:

chkdsk /b /v

These chkdsk switches can take significant time to run so plan to run overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.

4) Open the ACER website > enter the serial number > view drivers and BIOS > post a URL or link into this thread
https://www.acer.com/us-en/search/search-support?search=Predator+PH315-52

The BIOS: Version/Date Insyde Corp. V1.12, 7/28/2020

Upgrade the BIOS to the most up to date non-beta BIOS.

5) Run the Intel Driver and Support Assistant > report any updated drivers
https://www.intel.com/content/www/us/en/download-center/home.html
https://www.intel.com/content/www/us/en/support/articles/000056649/software/software-applications.html

6) These steps / tests can be performed overnight while sleeping:
a) HD Tune full error scan
b) Sea Tools for Windows long generic test
c) Chkdsk /b /v

.
.
.
.
.

Please remember to vote and to mark the replies as answers if they help.

On the bottom of each post there is:

Propose as answer = answered the question

On the left side of each post there is /\ with a number: click = a helpful post
.
.
.
.
.

Answer 5

The latest mini dump file displayed again a misbehaving easyanticheat.sys driver.

1) Uninstall the software using easyanticheat.sys and monitor the computer for stability / instability using reliability monitor:

https://www.howtogeek.com/166911/reliability-monitor-is-the-best-windows-troubleshooting-tool-you-arent-using/#:~:text=Reliability%20Monitor%20tracks%20the%20history,It's%20an%20extremely%20useful%20tool.

2) If the computer is stable for one week then plan to reinstall the gaming software

3) Run:

(bat scripts by design prompt antivirus software and require manual overrides)

https://www.tenforums.com/attachments/bsod-crashes-debugging/360137d1645183388-batch-files-use-bsod-debugging-tuneup_plus_log.bat

4) Run:
Hard Disk Sentinel (free or trial version)
Post images or share links for results on these tabs:
a) Overview
b) Temperature
c) SMART

.
.
.
.
.

Please remember to vote and to mark the replies as answers if they help.

On the bottom of each post there is:

Propose as answer = answered the question

On the left side of each post there is /\ with a number: click = a helpful post
.
.
.
.
.