Permission Issues with Salesforce Connector

Question

I'm trying to connect salesforce to azure via salesforce connectors but there is an issue with permission regarding the salesforce connector. Salesforce account is an production one and has System Administrator privileges. Is it sufficient or do we need other privileges?

Answer 1

@dandora MS team has checked and resolved the issue in an offline session.

However for similar issue please follow the below steps:

1. Check and ensure that setting "Lock sessions to the IP address from which they originated" is disabled.
   https://help.salesforce.com/articleView?id=000351933&language=en_US&mode=1&type=1
2. Salesforce API access should be enabled. To verify access settings, go to profile settings for the current user and search for "API Enabled" checkbox. https://support.geckoboard.com/hc/en-us/articles/217148797-How-do-I-enable-API-access-in-Salesforce-#:~:text=Enable%20API%20access%20in%20Salesforce%20by%20profile,-Note&text=Click%20on%20Setup.,check%20the%20API%20Enabled%20box.
3. Refer to the this document for all known issues and limitations with Sales Force connector:
   https://learn.microsoft.com/en-us/connectors/salesforce/#known-issues-and-limitations
4. Check if the salesforce account is not a trial account : https://learn.microsoft.com/en-us/connectors/salesforce/#known-issues-and-limitations

[In this case, point 1 solved the issue]