Azure console suddenly "experiencing authentication issues"

Airin Ops 1 Reputation point
2022-11-29T15:26:57.797+00:00

Suddenly, our Azure account has stopped being able to authenticate to services within the console.
The error message claims that we should log in with another user account in the tenant to fix this
user's permissions. As far as we are aware, this is the only account we have registered.

265218-screen-shot-2022-11-29-at-70756-am.png

This is also preventing us from submitting a formal support ticket.
265219-screen-shot-2022-11-29-at-70727-am.png

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Michael Durkan 12,196 Reputation points MVP
    2022-11-29T18:46:53.383+00:00

    Hi

    If you are the tenant admin and have been locked out, you should raise a support ticket with Azure.

    Portal - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    Global Support Phone Numbers - https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    If you are not the admin and have just lost functionality, then speak to your Tenant Admin to work out why the restrictions are in place.

    Thanks

    Michael

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