Deploying custom windows images have provision state failed

Question

Hi,
no matter what I do, my deployed vms always have provision state false.

Repro steps, all using the azure portal ui:

1. Deploy a windows 10 vm from open marketplace (e.g. win10 enterprise, 20h2)
2. Capture it and add it to a custom marketplace as generalized image
3. Create a new vm, based on this image

I don't get, why the guest OS is supposed to be wrongly prepared. I tried generalizing using the portal, sysprep on the vm, and "az vm generalize". All without success.

Answer 1

Hi @Sebastian Mechelke Thanks for posting your query on Microsoft Q&A.

From my understanding, you were able to create a VM from Azure Marketplace, Generalize that VM, create an image from that generalized VM. All of that was completed successfully.
Then, when you tried to create a VM from that image via Azure Portal, you received this error.

I would recommend checking this document to confirm that all the steps of VM Generalization were followed: https://learn.microsoft.com/en-us/azure/virtual-machines/generalize#windows

Also, see if the suggestions provided here help : https://stackoverflow.com/questions/54784018/provisioning-failed-os-provisioning-for-vm-vm-name-did-not-finish-in-the-allo

Let me know the results and I can further investigate.

Answer 2

Thank you, @KarishmaTiwari-MSFT .
I managed to make it work.
I have somehow overlooked, that I needed to remove the panther folder. Now it works using sysprep.