Can't Uninstall 32bit Edge to install 64bit Edge

Jacob T 1 Reputation point
2022-12-02T18:23:47.707+00:00

We are having this issue: https://learn.microsoft.com/en-us/answers/questions/1071573/webview2-and-wolters-kluwer-cch-axcess.html
The solution is to uninstall 32bit Edge and install 64bit Edge, however we are unable to uninstall 32bit Edge. We receive the error message that states "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." This error is received when going to Settings > Apps > Apps & features > Microsoft Edge > Uninstall.

Attempting to uninstall via CMD does not work either, with no error message provided.

Microsoft Edge | Microsoft Edge development
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  1. Philippe Levesque 5,836 Reputation points
    2022-12-02T21:41:45.507+00:00

    Hi

    If uninstall dont work as normal, can you install the x64's version and remove the autoupdate process from the 32bits's one to prevent the webviews component update problem ? I would try after the x64 is installed to remove the 32bits's one too.

    1 person found this answer helpful.

  2. Anonymous
    2022-12-05T08:32:16.707+00:00

    Hi @Jacob T

    I agree with yagmoth555's answer. You can try his solution to install 64-bit Edge directly. Please tell us the result after you tried this.

    For the uninstall error message, if you want to investigate more, you can try the following method:

    1. Make sure you have administrative permissions and try again.
    2. Try to click Settings > Apps > Apps & features > Microsoft Edge > Modify > Repair first before uninstalling Edge.
    3. Install latest updates for Windows.
    4. You can run this troubleshooter if your OS meets the requirements: Windows 10 Windows 8.1 Windows 8 Windows 7.

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    Regards,
    Yu Zhou


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