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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 78%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
We are having this issue: https://learn.microsoft.com/en-us/answers/questions/1071573/webview2-and-wolters-kluwer-cch-axcess.html
The solution is to uninstall 32bit Edge and install 64bit Edge, however we are unable to uninstall 32bit Edge. We receive the error message that states "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." This error is received when going to Settings > Apps > Apps & features > Microsoft Edge > Uninstall.
Attempting to uninstall via CMD does not work either, with no error message provided.
Hi
If uninstall dont work as normal, can you install the x64's version and remove the autoupdate process from the 32bits's one to prevent the webviews component update problem ? I would try after the x64 is installed to remove the 32bits's one too.
Unfortunately, I receive an error and the 64bit installation never finishes. I can't remove 32bit, and I can't install 64bit seemingly until the 32bit is removed. I am using the Edge Enterpise x64 msi from https://www.microsoft.com/en-us/edge/business/download?form=MA13FJ
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi @Jacob T
I agree with yagmoth555's answer. You can try his solution to install 64-bit Edge directly. Please tell us the result after you tried this.
For the uninstall error message, if you want to investigate more, you can try the following method:
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Regards,
Yu Zhou
The 64bit installation errors out and does not complete.
The "Modify" settings at Settings > Apps > Apps & Features > Microsoft Edge is greyed out, I cannot select it.
Windows is completely up to date. OS is Windows 11
Hi @Jacob T
In this situation, I think it is necessary to check the error logs to find out the cause of uninstallation failure. I suggest that you can open a support ticket to Microsoft so that you can get more help. You can go to this page: https://developer.microsoft.com/en-us/microsoft-edge/support/ and click the link "Create a support request".