Form Recognizer Studio "Failed to access Form Recognizer"

Mei Yang 1 Reputation point Microsoft Employee
2022-12-02T20:34:29.017+00:00

This is my 1st attempt to use Form Recognizer to process PDF papers. I followed instructions at https://learn.microsoft.com/en-us/azure/applied-ai-services/form-recognizer/concept-layout?view=form-recog-3.0.0. I've created a Form Recognizer instance with free tier. I went into Form Recognizer Studio and clicked "Analyze" but got the error message "Failed to send request to Form Recognizer. Please check your Form Recognizer service settings and network connection.". How do I adjust my settings or network connection?

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Azure AI Document Intelligence
Azure AI Document Intelligence
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
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  1. Mei Yang 1 Reputation point Microsoft Employee
    2022-12-02T20:58:49.167+00:00
    1. The problem persisted when I connected to MSFTVPN but stayed on my home desktop.
    2. The problem went away when I remote connected to my desktop in office, and tried on the desktop in office.

    It looks like the connection requires corpnet, which is to my surprise.


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