Azure Cross-Tenant (B2B) Access Setting Errors

Question

Azure Cross-Tenant (B2B) Access Setting Errors

Anonymous

When I try to change my Azure cross-tenant B2B inbound access settings to deny I receive a "Failed to update inbound access settings". Error "Failed to update outbound access settings" appears when I try to add a new user to my allow outbound access settings. Just a few days prior I was able to set up my B2B cross-tenant access settings and add users with no issues.

I confirmed I am a global administrator and nothing has changed with my account.

Answer accepted by question author

0 additional answers

Your answer

Answer 1

Givary-MSFT 35,776 Microsoft Employee Moderator

@TonyContreras-1130 Thank you for reaching out to us, seems to be generic error, couldnt find much information do you have any correlation id/request id with the time stamp to investigate this issue further, if this information is not available Capture a browser trace for troubleshooting and share the same with us. https://learn.microsoft.com/en-us/azure/azure-portal/capture-browser-trace

Failed to update inbound access settings/Failed to update outbound access settings error is not access issue, can you logout/try to perform the same steps, see if it helps to resolve this issue.

Let me know if you have any further questions.

Anonymous

2022-12-03T22:38:54.963+00:00

@Givary-MSFT I have completed the browser trace. Where should I upload the files?

I have logged in/out, used different browsers, tried it from different devices, different networks, with and without corporate firewalls. I still get the same error message "Failed to update inbound access settings".
Givary-MSFT 35,776 Reputation points Microsoft Employee Moderator

2022-12-06T06:54:21.553+00:00

@TonyContreras-1130 Shared my contact details, please share the browser trace and psr at the time of issue to investigate this further.
Anonymous

2022-12-06T14:17:27.91+00:00

@Givary-MSFT I just sent over the browser trace file. Please let me know if anything else is needed at this time.
Givary-MSFT 35,776 Reputation points Microsoft Employee Moderator

2022-12-09T03:02:56.74+00:00

Worked offline:

@TonyContreras-1130 Reviewed the HAR trace and worked with our engineering team further on this,

As a solution I have suggested deleting the partner and re-add them with the same settings/delete the target and re-add it and this helped to resolve the issue.

Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.

Share via

Azure Cross-Tenant (B2B) Access Setting Errors

0 additional answers

Your answer