46,254 questions
Unable to access Azure
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 78%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rina Mehmeti
1
Reputation point
Hi,
In the microsoft startup platform, where we have a sponsorship, I am not able to access Azure (see image attached) even though another member (admin) has access in it. My email account is rinamehmeti@Karima ben .co.uk. Thanks! Best, Rina
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JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator2022-12-06T00:55:09.75+00:00 @Rina Mehmeti
Thank you for your post and screenshots!Error Message:
Looks like you already have an Azure account - The Azure free account is only available to new users and is limited to one per customerFrom the error message that you shared; it looks like you already have an Azure free account with your
hotmail.co.ukaccount.- Can you see if you can log into the Azure Portal?
- You mentioned having a sponsorship, were you invited to an Azure AD tenant, or is this a personal one you're trying to create/login to?
Any additional details would be greatly appreciated.
If you have any other questions, please let me know.
Thank you for your time and patience throughout this issue. -
JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator
2022-12-06T19:15:15.367+00:00 @Rina Mehmeti
I just wanted to check in and see if you had any other questions or if you were able to resolve this issue?
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