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PDF not opening in Preview

Dummies on the Run 1 Reputation point
2022-12-07T20:54:23.723+00:00

When I click on a PDF I made in MIcrosoft Word I get an about:blank message and my pdf goes to downloads. I am no longer allowed to preview it.

Thank you.

Microsoft 365 and Office | Word | For business | Windows

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  1. Emily Hua-MSFT 27,796 Reputation points
    2022-12-08T05:08:47.813+00:00

    Hi @Dummies on the Run ,

    Could you please check the Office version number and Office name?

    Does this issue occur with other computers?
    For more details, please take a screenshot of the interface after opening one PDF file.

    Besides, do all PDF files can not opening via your Word?
    I suggest you go to Properties, switch "Open with" to one browser application, then click on one PDF file for a check.

    Any updates, welcome to post back.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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  2. Stefan Blom 3,406 Reputation points MVP Volunteer Moderator
    2022-12-09T16:29:50.067+00:00

    Which application is set as the default for PDFs?

    0 comments
  3. Williamjoe 90 Reputation points
    2023-01-16T09:11:39.7033333+00:00
    1. You should first go to Settings > Application Settings. Uncheck the box for PDF Viewing. 2) If that does not work, then in Adobe, go to Edit > Preferences > Internet and look under the Web Browser Options you will need to make sure you have it set to "allow web viewing.

    Regards,

    Will

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