can't open a note on my phone

Pavel Asafov 1 Reputation point
2022-12-11T18:09:35.43+00:00

Hello! I can't open a note on my phone that I'm creating on my computer. Old notes open, but new ones don't want to. What could be the matter?

269407-2022-12-11-23-59-45-test-onenote.png269389-screenshot-20221211-235937-commicrosoftofficeoneno.jpg269414-screenshot-20221211-235942-commicrosoftofficeoneno.jpg269390-screenshot-20221211-235949-commicrosoftofficeoneno.jpg

OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
173 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emily Hua-MSFT 27,546 Reputation points
    2022-12-12T02:16:47.62+00:00

    Hi @Pavel Asafov

    As tag "office-onenote-client-itpro" focuses more on general issues of OneNote desktop client, but your issue is related to OneNote on mobile device which is not supported on Q&A forum.

    To help you better, I would suggest you post a new thread on Microsoft Answers Community.
    Thanks for your understanding.

    Besides, here is an article "Fix sync issues in OneNote for iOS or Android", please check whether it is helpful.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


    0 comments No comments