Windows 11 making sure its you prompt

caffeine-man 11 Reputation points
2022-12-11T22:49:03.167+00:00

I am getting a windows security pop up, "making sure its you". It asks for Pin entry. I enter the pin, and it progresses to a "verify email" wizard. The email on "we sent an email to" is correct, and they have sent a code.

The problem is, the email never arrives. It is definitely not in any spam folder.

Any suggestions on how to avoid this prompt, or get the email sent?

269417-screenshot-2022-12-11-at-224453.png

269441-screenshot-2022-12-11-at-224513.png

Windows for business | Windows Client for IT Pros | User experience | Other
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Anonymous
    2022-12-11T22:53:04.71+00:00

    Might also try;

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    269307-image.png


  2. Kapil Arya 8,461 Reputation points MVP Volunteer Moderator
    2022-12-15T09:38:08.02+00:00

    You can online go to your Microsoft account and add a alternate security method, if not added already.

    If alternate security info was already added, you can choose it to verify your identity (refer DSPatrick's screenshot).

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.