Is there a way to delete Teams rooms chat messages via retention policy or any other way so that we can implement? if yes how to do it?

Question

Is there a way to delete Teams rooms chat messages via retention policy or any other way so that we can implement? if yes how to do it?

Answer 1

Hi @Vinod Survase

If I understood your question correctly, you would like to delete meeting chat (conversation) from a Teams room mailbox.

If there is any misunderstanding, please feel free to point out.

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To me I suppose assigning a retention policy to the room mailbox should work for you, which would automatically delete (or archive as another option) items that reach a specified age (for example 1 week, 1 month or 1 year, etc.).
Related documentation on this topic: Retention tags and retention policies in Exchange Online

In short, you may need to:

1. access Microsoft Purview portal with an account which has permission, locate Data lifecycle management > Exchange (legacy) > MRM Retention policies
2. create custom retention tags (which controls how long a message remains in a mailbox and the action to be taken when the message reaches the specified retention age), or use the defaults ones if they can meet your needs
3. create a retention policy and add the retention tags you created
4. apply the retention policy to the room mailbox

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Another option would be using the content search to manually delete the chat messages from the mailbox.

How to use Content Search and delete message: Search for and delete email messages

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