Problems while connecting with AvD

Question

I have setup a new AvD Infrastructure, with no AADFS Service.
Everything works well, but I cannot connect to the AvD Session Host using the Remote Desktop App or even Webclient.
Error-Message:
Sorry, we couldn't connect to SessionDesktop.
A connection could not be established with the gateway due to an error.
If the problem occurs repeatedly, contact your administrator or technical support.

The User I'm using to connect has the correct assignment via a security group to the Hostpool. The VM is up and running, everything shows as wanted.
But still, no connection possible.

Any Hints to solve this?

The Azure Tenant actual has a Azure Free Plan, with a valid Subscription. Maybe this be an issue?

Answer 1

Hi

how are your hosts configured, are they Azure AD or AD Domain-joined?

Do you have Log Analytics set up to give you more insights into the exact errors? Its the best way to diagnose the issues.

Create a Log Analytics Workspace - https://learn.microsoft.com/en-us/azure/azure-monitor/logs/quick-create-workspace

How to use Log Analytics - https://learn.microsoft.com/en-us/azure/virtual-desktop/diagnostics-log-analytics

Hope this helps,

Thanks

Michael Durkan

• If the reply was helpful please upvote and/or accept as answer as this helps others in the community with similar questions. Thanks!

Answer 2

Hi,

Please add targetisaadjoined:i:1 to your host pool RDP Properties, similar to below. After refreshing on client please test again.

Thanks.

-TP

Answer 3

Here is a Message from the Log Analytics:

Failed to add user = ≤AzureAD\xxx@X .com≥ to group = Remote Desktop Users. Reason: Win32.ERROR_NO_SUCH_MEMBER 1

Another Issue i recently discoverd: The VM which is listed in the hostpool is NOT AAD joined. The VM is simply not available in the AAD Devices list.
Although, the Detail View of the Session Host list shows status "available" with a DomainJoinedCheck successfull.
I think the main reason is that the VM is not AAD joined.
But why is that?