Visio 2016 (.vsdx) Cannot Open Visio 2003-2010 versions (.vsd)

Ann Benander 21 Reputation points
2022-12-14T16:37:19.87+00:00

I am attempting to open Visio 2003-2010 (.vsd) versions in Visio 2016 (.vsdx) but I keep getting an error.
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I have updated my settings as suggested.
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I have also attempted to follow the instructions in this post. But I don't seem to have the options that are stated.
https://learn.microsoft.com/en-us/answers/questions/782269/opening-file-crashes-visio-2019.html
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Please let me know what I need to do to convert these documents to Visio 2016 (.vsdx) or at least open them.

Microsoft 365 and Office | Visio | For business | Windows
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  1. Emi Zhang-MSFT 30,056 Reputation points Microsoft External Staff
    2022-12-15T08:57:42.003+00:00

    Hi @Ann Benander ,
    You should uncheck these options:

    270981-image.png

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


    If the response is helpful, please click "Accept Answer" and upvote it.
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