Microsoft-Azure-Application-Gateway/v2 - 403 Forbidden, who can help? Not on my web site!

Question

When visiting
https://psdb.org.br/
I am getting greeted with Microsoft-Azure-Application-Gateway/v2 - 403 Forbidden
That web page is supposed to be related with the party who won the government elections in Brazil.
Based on wikipedia and similar sources.
I expected the content to be public.
I have no idea, if that error message works as designed.
It may or may not be related with scheduled maintenance.
Maybe someone, could look into it.
Thank you

Do we have a concept for submitting issues to Azure Support that someone else might have?
A kind of public interest originated issues?

Answer 1

@matjung ,
Thank you for reaching out and I understand the concern here.
They are using Azure Application Gateway as a proxy service here but as 403 forbidden error is received the issue likely due to the Web Application Firewall configured in Prevention mode. If enabled WAF rulesets or custom deny WAF rules match the characteristics of an inbound request, the client will be presented a 403 forbidden response. This either can be an issue with the website or the way the website is configured.

Do we have a concept for submitting issues to Azure Support that someone else might have?

I do not think this is possible as appropriate access to an Azure subscription is required before you can create a support request for it. In order to troubleshoot this issue, the owner of the Azure Subscription should create a support ticket with Azure as they will need to take a look at the backend logs.

Hope this helps!