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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
I am using Microsoft Remote Desktop on Mac to connect to windows remote apps everyday ( https://apps.apple.com/fr/app/microsoft-remote-desktop/id1295203466 ).
After upgrading to version 10.8.0 today (build 2032), I can't connect anymore.
It fails with error code 0x300006c. Unable to connect.
The workspace is correctly connected to the gateway. I am able to see the list of my applications.
Issue repoduced on Mac OS Catalina 10.15.7 and Mac OS Monterey 12.6
Windows clients, and iOS clients can connect successfully to the target apps.
Regards,
Aurélien
Error code: 0x3000064 - We couldn't connect to the Remote Desktop Gateway because of an internal error. If this keeps happening, contact your network administrator for assistance.
The problem here is that everything worked perfectly fine up right up to close of business on Friday 19 Dec 2022. Over the weekend and today (Monday) I've got nothing by this error.
From my windows machine and for my colleagues, everything works perfectly fine. I'm using Version 10.8.0 (2032) which is claimed to have been released on November 17th. If that is the case then why has this issue just began now?
I have tried several previous versions from https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac but it's the same issue.
So now I'm working remotely unable to do my job because I cannot access any of our servers.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 85%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Actually I went into the same trouble and tried to find answers for over 10hrs and I couldn't get the solution.
I realised later that the issue was actually my VPN CLIENT which was activated hence changing the NIC configurations and how they are perceived on the network.
SOLUTION:
Successful!!!
Actually I went into the same trouble and tried to find answers for over 10hrs and I couldn't get the solution.
I realised later that the issue was actually my VPN CLIENT which was activated hence changing the NIC configurations and how they are perceived on the network.
SOLUTION:
Successful!!!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 36%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
What if I do not have the VPN Client app on my computer?
Actually I went into the same trouble and tried to find answers for over 10hrs and I couldn't get the solution.
I realised later that the issue was actually my VPN CLIENT which was activated hence changing the NIC configurations and how they are perceived on the network.
SOLUTION:
Successful!!!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
same here...
Actually I went into the same trouble and tried to find answers for over 10hrs and I couldn't get the solution.
I realised later that the issue was actually my VPN CLIENT which was activated hence changing the NIC configurations and how they are perceived on the network.
SOLUTION:
Successful!!!
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 62%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Same problem
I downloaded an old version, and it worked
Where did you get the download link from please?
Beta versions can be downloaded from : https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac
Tried lots of different beta versions, all produce the same error for me.
I also used homebrew to install their current version (which is 10.7.10) but also getting the same issue.
I'm starting to think it is something that Apple have quietly sent to our desktops as a security patch and broke it. Never been able to get Jump Desktop to work with MS RDP with gateways unfortunately.
Hi,
Unfortunately, I lost the link I downloaded. But you can try this,
https://www.macupdate.com/app/mac/8431/microsoft-remote-desktop/old-versions
Actually I went into the same trouble and tried to find answers for over 10hrs and I couldn't get the solution.
I realised later that the issue was actually my VPN CLIENT which was activated hence changing the NIC configurations and how they are perceived on the network.
SOLUTION:
Successful!!!
