Errror CAA50024

Question

I am trying to log in on my Computer in the windows settings to activate the Windows 11 Licence Key linked to my institutional account.
The matter is that as soon as I try to log in in the settings, this error appears: CAA50024.

My device runs windows 11, and the error displayed says: "Error response came from MDM terms use of page".
I think that it could be linked with the acceptance of some kind of terms of use, but there is no checkbox when I log in.

What could I do?

Answer 1

Something here could help.
https://learn.microsoft.com/en-us/azure/active-directory/devices/troubleshoot-hybrid-join-windows-current

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Answer 2

CAA50024: Error response came from MDM terms of use page

Answer 3

Hello there,

Caa50024 is an error code that is generated when an attempt is made to access a file that is not present on the server. This can happen if the file has been deleted or moved, or if the name of the file has been changed.

1. Remove the account under Access work or school

Type Settings in Windows search > Accounts> Access work or school, select your account> Disconnect.

2. Sign in your account again and see if that helps.

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