NAS data is only partially uploaded to Microsoft Azure

堺 裕文 1 Reputation point
2022-12-20T00:43:05.63+00:00

subject matter,
I'm having trouble uploading only part of the NAS data to the Azure container.

【Equipment configuration】
・YAMAHAルーター:RTX830
・NAS:HDL2-XA2
A data copy job is set for the NAS every day at 1:00.

On the Azure side, storage account creation and container creation are created with default values.

In the NAS side log,
To some extent, "-> Directory Create OK" is lined up,
Some pdf and Excel files are uploaded with "-> File Transfer OK",
It fails daily with "error: [Errno 104] Connection reset by peer".
(Error such as disconnection of communication)

Since some data have been uploaded,
It is difficult to think of factors on the router side and factors on the NAS side settings,
The network itself is not down.

Do you have any Azure requirements or a way to track it down?

Azure Blob Storage
Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
3,178 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Ravi Kanth Koppala 3,391 Reputation points Microsoft Employee Moderator
    2022-12-20T02:56:23.393+00:00

    @堺 裕文 ,

    There could be several reasons you are experiencing issues with uploading data to Azure storage. Here are a few things you can try to troubleshoot the issue:

    1. Check the Azure Storage Account and Container settings: Ensure that the storage account and container you are using are set up correctly and have sufficient permissions to allow for data transfer.
    2. Check the network connection: Make sure that the network connection between the NAS and Azure is stable and not experiencing any issues. You can try running a network diagnostic to see if there are any issues with the connection.
    3. Check the NAS settings: Ensure that the NAS is configured correctly and has sufficient resources (such as memory and CPU) to handle the data transfer.
    4. Check the logs: The logs on the NAS and Azure side can provide valuable information about the cause of the issue. Check the logs on both the NAS and Azure to see if any error messages can help identify the cause of the problem.
    5. Contact Azure support: If you can still not resolve the issue, you can contact Azure support for further assistance. They can provide more specific guidance based on your particular setup and configuration.

    Let me know if you still have the problem post trying these troubleshooting steps.

    1 person found this answer helpful.

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.