How to increase private channel limit in teams?

Question

I am building an application using Microsoft Graph API and here i got stuck on the limitations of teams to create only 30 private channels per team.I would need to create more number of private channels as I will be handling 100s of customers each day for my service,either it be with application level permission or delegated user permission.How can I achieve that or who can i consult to make that happen for my application?

Answer 1

Requesting Increase in Private Channel Member Limit for Microsoft Teams

Dear Microsoft Support Team,

I hope this email finds you well. I am writing on behalf of our organization, which relies heavily on Microsoft Teams Chat as our primary communication application. We have found great value in using Teams for collaboration and seamless communication among our team members.

However, we have recently encountered a limitation regarding the maximum number of members allowed in a private channel, which is currently set at 250. As our organization comprises nearly 1000 members, we are facing difficulties accommodating everyone within the existing limit.

In light of this, I would like to kindly request an increase in the member limit for private channels from 250 to 1000. This adjustment would significantly enhance our ability to effectively communicate and collaborate within Teams. Having the flexibility to include all our team members in private channels would greatly contribute to our productivity and streamline our communication processes.

I understand that implementing such a change may require development efforts and thorough testing. Therefore, I kindly request that you provide us with an estimated timeline or roadmap for the potential enhancement. This information would greatly assist us in planning our procurement process, as we intend to purchase additional Office 365 licenses along with Microsoft Teams to accommodate the increased number of users.

We highly appreciate your consideration and support in this matter. Your prompt attention to our request would be invaluable to our organization's operations. If you require any additional information or have any further inquiries, please do not hesitate to reach out to me.

Thank you for your time and understanding.

Sincerely,

Wasan

D.T.C. Enterprise Public Company Limited

Answer 2

Each team can have a maximum of 30 private channels (includes deleted channels*) and each private channel can have a maximum of 250 members. The 30 private channel limit is in addition to the 200 standard channel limit per team.

*Deleted channels can be restored within 30 days. During these 30 days, a deleted channel continues to be counted towards the 200 channel or 30 private channel per team limit. After 30 days, a deleted channel and its content are permanently deleted and the channel no longer counts towards the per team limit.

Currently there is no way to increase the limit. To achieve your requirements, we recommend you suggest this feature in Teams Feedback Portal.

Thanks,

Prasad Das

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Answer 3

Answer accepted.