Call Dial Pad not appearing in Teams

Question

Hello

Please i need your help on this issue.

I have a user who has the correct licenses configured but the call dial pad isn't showing up in his Teams client or web.

I dont know how to resolve this issue.

Answer 1

Hi @Iniobong Nkanga

Here is a documentation about the requirements: Dial pad configuration
Please have a check to see if some settings are not configured correctly for this user.

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