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Call Dial Pad not appearing in Teams

Iniobong Nkanga 2,061 Reputation points
2022-12-21T14:57:35.883+00:00

Hello

Please i need your help on this issue.

I have a user who has the correct licenses configured but the call dial pad isn't showing up in his Teams client or web.

I dont know how to resolve this issue.

Microsoft Teams | Microsoft Teams for business | Other
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  1. Kael Yao 37,746 Reputation points Moderator
    2022-12-22T02:02:17.907+00:00

    Hi @Iniobong Nkanga

    Here is a documentation about the requirements: Dial pad configuration
    Please have a check to see if some settings are not configured correctly for this user.

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