Computer randomly restarts kernel-power error 41

asked 2022-12-22T21:20:04.653+00:00
Informal_Ad_2343 1 Reputation point

My computer has been randomly restarting with power-kernel error 41 for some time and it's driving me nuts. The screen will freeze for a second and then it will shut down and restart. The only information i get from it is a basic event viewer file which i will post here and see if anyone can maybe point me in a general direction as to what is causing it.

  • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  • <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>8</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2022-11-12T18:01:49.7220155Z" />
    <EventRecordID>32055</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-ODGH4AC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
  • <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">6</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">3221225684</Data>
    <Data Name="Checkpoint">41</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">22</Data>
    <Data Name="CsEntryScenarioInstanceId">97</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    <Data Name="CsEntryScenarioInstanceIdV2">97</Data>
    <Data Name="LongPowerButtonPressDetected">false</Data>
    </EventData>
    </Event>

Note Bugcheck parameters are always 0 on every crash.

It's a new PC build with all part's being new. It's not overheating, all drivers updated ... pretty much checked all the obvious stuff already you would check first.

Any help in this matter is greatly appreciated, because i am losing my mind here.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. answered 2022-12-22T21:41:28.723+00:00
    Michael Taylor 37,366 Reputation points

    Just off the top of my head it seems like your PSU isn't generating enough power so the computer shuts down as though there was a brown out. Ensure your PSU is sufficient to support your hardware, note that PSUs can be bad so it is possible you have a faulty PSU if it is new.

    Another thing that can cause random power outages is a short in the board. Most motherboards have multiple spots to screw the board into the case. However you shouldn't screw all of them as that can short out the board. You need to refer to the docs for the board and/or case to determine which ones to connect. This is generally easy to detect because you can have the computer on and then press on the board in various spots. If it suddenly resets then you have a short.

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