Help with windows 11 upgrade

Question

I am trying to upgrade my system to Windows 11 but it is saying that my processor is not supported.
Here is my information on my system. I am not tech person but it seems to me that I meet the minimum requirements to run Windows 11. I was hoping to understand why I don't. Because I really don't to have to buy another laptop at this time. Please help me understand in layman's terms.
My computer information:
HP Pavilion 15
OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045

System Name LAPTOP-2R4ODAS8
System Manufacturer HP
System Model HP Pavilion Laptop 15-cd0xx

System Type x64-based PC
System SKU 1KU37UA#ABA

Processor AMD A12-9720P RADEON R7, 12 COMPUTE CORES 4C+8G, 2700 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date AMI F.30, 10/6/2021

SMBIOS Version 3.0
Embedded Controller Version 37.35
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 8353
BaseBoard Version 37.35
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States

Installed Physical Memory (RAM) 12.0 GB
Total Physical Memory 11.4 GB
Available Physical Memory 6.45 GB
Total Virtual Memory 18.2 GB
Available Virtual Memory 11.7 GB

Answer 1

Hi @amyo

The first thing that stands out is your CPU (Processor) which is AMD A12-9720P. This is not a Windows 11 supported AMD processor. Your laptop is unfortunately does not meet the requirements for this operating system and you will need to continue using Windows 10.

A complete list of supported AMD processors can be found at:

Windows 11 supported AMD processors

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/supported/windows-11-supported-amd-processors

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If this is helpful please accept answer.

Answer 2

Windows 10 can be upgraded to Windows 11 in a supported or unsupported fashion.

Unsupported upgrades may not benefit from the improvements in performance, reliability, and security.

https://blogs.windows.com/windows-insider/2021/08/27/update-on-windows-11-minimum-system-requirements-and-the-pc-health-check-app/

https://support.microsoft.com/en-us/windows/installing-windows-11-on-devices-that-don-t-meet-minimum-system-requirements-0b2dc4a2-5933-4ad4-9c09-ef0a331518f1

https://www.elevenforum.com/t/bypass-windows-11-tpm-2-0-and-cpu-system-requirements.1989/

https://www.elevenforum.com/t/lets-install-windows-11-on-incompatible-hardware.133/

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