SCCM Client manual installation dism stuck

Question

Hi Can you guys help me how to fix this issue, please? We tried to install the SCCM client manually but it's not working and stuck in DISM. We tried to erase and remove ccmsetup folder and reinstall it, but it's still stuck there.

Answer 1

Hi @Verzola, Ed David ,

1, Have you upgraded your SCCM version recently? Please help check if your SCCM version and client version match? For example:

For more details about SCCM version please refer to this link:
https://www.anoopcnair.com/sccm-versions-build-numbers-client-console-site/#:~:text=Numbers%20ConfigMgr%20Builds-,SCCM%20Releases,5.00.8325.1000,-SCCM%20Versions%20Numbers

2, Does this happen to multiple clients or a single client? If this happens to many clients, we may need to check if the installation package is corrupted. Please recopy the source files from path C:\Program Files\Microsoft Configuration Manager\Client of the primary site.

3, Have you checked the dism.log noted in the command line you pasted above: %windir%\ccmsetup\logs\dism.log, if there are any useful information.

4, Besides, I found two similar threads for your reference:
SCCM stuck at Dism install (microsoft.com)
SCCM Client installtion not happening (microsoft.com)

If the above information cannot help you, please upload the full ccmsetup.log and dism.log for our reference.

Looking forward to your reply.

Best regards,
Cherry

Answer 2

Hi @CherryZhang-MSFT ,

This only happens to 1 client using the same installer that we used in another VM but the other VM succesfully installed. I'll try to do it again and upload the logs.

Answer 3

Hi @CherryZhang-MSFT ,

Please see attached ccmsetup.log and dism.log274252-ccmsetup.log274224-dism.log