How to solve 404 while working with azure.storage.fileshare?

Bharvi Bhut 181 Reputation points
2022-12-23T19:28:06.647+00:00

Detailed logs of error:

[Information] Request URL: 'https://*******.file.core.windows.net/--/--***'
Request method: 'GET'
Request headers:
'x-ms-version': 'REDACTED'
'x-ms-range': 'REDACTED'
'Accept': 'application/xml'
'User-Agent': 'azsdk-python-storage-file-share/12.10.0 Python/3.9.15 (Linux-5.10.102.2-microsoft-standard-x86_64-with-glibc2.31)'
'x-ms-date': 'REDACTED'
'x-ms-client-request-id': 'ec462ba8-82f5-11ed-8e35-00155da773ff'
'Authorization': 'REDACTED'
No body was attached to the request
[Information] Response status: 404
Response headers:
'Content-Length': '223'
'Content-Type': 'application/xml'
'Server': 'Windows-Azure-File/1.0 Microsoft-HTTPAPI/2.0'
'x-ms-request-id': '8613cfc1-501a-0063-3502-17b13b000000'
'x-ms-client-request-id': 'ec462ba8-82f5-11ed-8e35-00155da773ff'
'x-ms-version': 'REDACTED'
'x-ms-error-code': 'REDACTED'
'Date': 'Fri, 23 Dec 2022 19:13:46 GMT'

In this type of error how we can troubleshoot the error?
can anyone please help me with this?

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Accepted answer
  1. Sumarigo-MSFT 43,806 Reputation points Microsoft Employee
    2022-12-30T16:52:33.003+00:00

    @Bharvi Bhut Can you please elaborate bit more on your query? May I know what exactly are trying to accomplish?

    • Are you passing SAS token or auth in postman?
    • Cross verify the fileshare name?

    Azure Files error codes: https://learn.microsoft.com/en-us/rest/api/storageservices/File-Service-Error-Codes

    Ref: Get File Service Properties & Get Share Properties

    Based on the error message I understand, It could be policy/permission issue/Network failure or share doesn't exist Check the Access level or Regenerate the SAS token and provide appropriate permission.

    This article helps you investigate client application errors by using metrics, client side logs, and resource logs in Azure Monitor. Troubleshoot client application errors in Azure Storage accounts

    If the issue still persist, please share the complete screenshot of the error message, I would like to work closer on this issue

    Please let us know if you have any further queries. I’m happy to assist you further.

    ----------

    Please do not forget to 275114-accept-answer.png and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

    1 person found this answer helpful.
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