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BitLocker key is not stored but encrypted

Nur Atikah Zainuldin 1 Reputation point
2022-12-27T09:43:19.763+00:00

I am having an issue that the device is encrypted with BitLocker but no key is stored to AD, AAD and neither user portal.
FYI, the device is hybrid AAD joined.
Logged to Microsoft but no answer till now.
Been wonder if this issue happened to anyone.
Store key before enabling is configured in Intune.

Aware there's no solution to retrieve the key, just wonder if anyone else face this issue to your organization and how to overcome this issue?

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Windows 10: A Microsoft operating system that runs on personal computers and tablets.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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Microsoft Intune Compliance
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Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Compliance: Adhering to rules, standards, policies, and laws.
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  1. S.Sengupta 16,746 Reputation points MVP
    2023-01-05T00:32:47.343+00:00

    As you don't have the key so you should reinstall Windows.