Static web App doesn't work after subcrition re-enabled

Question

My Azure subscription got disabled. After I re-enable it, my static web app is not working. There is no error on the portal, but the website is replying the default azure 404 to all queries. I tried to redeploy with the Github action (which succeeded) but it made no changes.

Answer 1

@Fran We wanted to update you and anyone else with this issue that it was discovered that Static Web Apps are remaining in a suspended state, even after the billing issues are resolved. The product group has developed a method to unsuspend any Static Web Apps but this process must be done manually on their end.

There are two paths to resolve this:

1. Create a new Static Web App and redeploy your site to it.
2. Open a support ticket. If you do not have a technical support contact, please reply to this message so we can assist you.

The product group is also developing a fix to resolve the issue from happening to anyone else who has their subscription suspended due to billing issues. This permanent fix should go live in the coming weeks.

We apologize for the inconvenience that this has caused and thank you for your patience.

Answer 2

I'm facing similar issue. Can you please guide me how to resolve this , as I don't want to create a new one and re deploy to it.