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Hello everyone
I had deployed 2 static web, I were ok during 1 months
but I had a problem with my payment. I received a reminder email, I changed my payment method. Since my sites are disableds.... How can I resolve it??
Best Regards
We are seeing this issue being reported from other customers as well. We have reached out to the product group to raise awareness on this issue. We will update the thread when we hear back.
Please open a ticket with Azure Billing Support to sort your payment issue:
https://azure.microsoft.com/en-us/support/create-ticket
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If this is helpful please accept answer.
@Premium Conseils We wanted to update you and anyone else with this issue that it was discovered that Static Web Apps are remaining in a suspended state, even after the billing issues are resolved. The product group has developed a method to unsuspend any Static Web Apps but this process must be done manually on their end.
There are two paths to resolve this:
The product group is also developing a fix to resolve the issue from happening to anyone else who has their subscription suspended due to billing issues. This permanent fix should go live in the coming weeks.
We apologize for the inconvenience that this has caused and thank you for your patience.
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Hello, we also have the same issue, please assist
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@brtrach-MSFT We are in the same boat. We're MS Silver partners and I have tried to create a case from within our Azure Portal - but for some reason I cannot seem to. Is there anything you can do to try and help us get our SWA "unsuspended" ?
Any help muchly appreciated!