Image problem - Teams

Question

In Windows 7, hp dc7900p, my usb camera works, as you can see:

But during the call I can see myself but the receiver can't see my image. Why?

Answer 1

I think there was some kind of update of Teams, because one week later it is already working fine, without any intervention.

Answer 2

You may have disabled the video at the meetingග
If not, it should be worked properly.
Following guidance may helpful for troubleshooting,
https://support.microsoft.com/en-us/office/my-camera-isn-t-working-in-teams-9581983b-c6f9-40e3-b0d8-122857972ade
https://www.windowscentral.com/how-fix-camera-not-working-microsoft-teams

Answer 3

Hi @Prof. Carlos Jorge Pereira Monteiro ,

Does this issue persist all the time?

Can you see other user’s camera feed in Microsoft Teams?

Does anyone else have the same issue in your organization?

As udara said above, please check if you have disabled video when you join the meeting.

Besides, if you are the admin in Teams center, please check if you have enabled “Alllow IP video” in the Teams meeting policy.

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