Teams 1.3.00.21759 (64-Bit) under W10 Pro does not save my settings in desktop-settings.json file permanently

Question

Teams 1.3.00.21759 (64-Bit) under W10 Pro does not save my settings in desktop-settings.json file permanently

Klaus Düllmann (KDU) 1

Hello forum, one of my private W10 Pro machines (no domain member) is showing an annoying behaviour: Every time I open Teams 1.3.00.21759 (64-Bit), I'm again being asked for my credentials. I can spot my credentials in the %AppData%\desktop-config.json file after having successfully entered them in the login form. The very moment I close the Teams app, the %AppData%\desktop-config.json file gets overwritten. Opening it with notepad, I can see that the credentials are all of a sudden gone. I wonder what is causing this funny behaviour. Reinstallation didn't solve the problem. I'm rather clueless - any hint is highly appreciated. Best regards, Klaus

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Answer 1

JimmyYang-MSFT 58,646 Moderator

Hi @Klaus Düllmann (KDU) ,

Does this issue persist all the time?

Does anyone else have the same issue in your organization?

According to your description, can we understand that Teams client setting will reset when you log out Teams and restart Teams again?

The following link shows an example how to configure start-up settings in PowerShell for your reference:

https://devblogs.microsoft.com/scripting/configuring_startup_settings_in_microsoft_teams_with_windows_powershell/

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Klaus Düllmann (KDU) 1 Reputation point

2020-10-02T07:09:35.033+00:00

Hello Jimmy,

thanks for your swift reply.
So far I haven't heard of anyone else having similar issues. I'm in a way the odd one out since I'm using Teams outside of our general Citrix and RDS environments.
You're right in assuming that the configuration changes I make while the Teams app is running are being reset the instance I close and restart the app.
Not only the credentials are gone but also some of the settings like the keyboard language, consent to participate in surveys etc. are all being reset the instance I close the app.
The funny thing is that my manual settings are reflected in the desktop-config.json file whilst Teams is running but immediately being overwritten on close.
And this only happens on one my 3 machines!

Thanks for your help and best regards

Klaus

Answer 2

Klaus Düllmann (KDU) 1

Bye the way - the problem persists after updating to version 1.3.00.24755 (64-Bit)

Answer 3

Klaus Düllmann (KDU) 1

Ha! - just managed to solve the prob. myself.
Using a JSON editor I've manually adjusted a couple of settings in the desktop-settings.json file - aligning them with the ones found in the same file from one of the machines which didn't have any issues.
Now I'm fine again.

JimmyYang-MSFT 58,646 Reputation points Moderator

2020-10-09T09:43:22.037+00:00

Hi @Klaus Düllmann (KDU) ,

I am gald to hear this issue has been resolved. Could you share with us how did you adjust settings in the json file?

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Teams 1.3.00.21759 (64-Bit) under W10 Pro does not save my settings in desktop-settings.json file permanently

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