Do you mean accounts? Are they logging on to these accounts and sending and receiving mail?
If so, You would need to create regular member Azure AD accounts and license them for Exchange Online, just as if they were inside the org.
Creating Emails for outside of the organazation
I want to create emails for people outside of our organization with our organization's email address. I'm a little new at all of this. How do I do that? I can make emails for people inside our organization that have Office 360. But if I don't know if they have Office, am I still able to do this? Thanks
Exchange Online
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Andy David - MVP 157.8K Reputation points MVP Volunteer Moderator
2022-12-28T16:05:49.79+00:00 -
Jame Xu-MSFT 4,191 Reputation points
2022-12-29T08:05:29.767+00:00 Hi @Mark LaValley ,
Agree with Andy, If you want to create accounts for people outside of your organization, just create them as you would for users inside your organization. Or do you have different needs?
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Mark LaValley 1 Reputation point
2022-12-29T14:32:40.487+00:00 Thank you both, that is what I'm trying to do. I'm able to create an email account in Microsoft 365 admin center but I get an error when trying to setup the account in Outlook after that. The only answer I get is that Microsoft isn't about to do this at this time and to try again later and to contact your email administrator. I assume that is me. Any ideas? Thank you for your help.
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Mark LaValley 1 Reputation point
2022-12-29T15:57:16.293+00:00 Thank you for your help. I understand this better and I have figured this out on my end.