Internal server error creating a Test on Custom Speech Portal

stt-training-user 1 Reputation point
2020-10-01T17:40:43.86+00:00

Hello, I am using the Speech Studio to test some audio data with human labeled transcript for Word Error Rate. I get "failed" after I perform a test, I tried with multiple audio data. I get following error:

Error message: Internal server error. Please recreate the task in a while.If the failure still happens, please create an Azure support request.

Test ID: 4044c24d-6581-429a-aad3-5231db555bb7

Thanks for any help!

Azure AI Speech
Azure AI Speech
An Azure service that integrates speech processing into apps and services.
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  1. YutongTie-MSFT 46,996 Reputation points
    2020-11-04T04:24:52.087+00:00

    Hello,

    This issue looks like an temporary issue that occasionally happens, recreation should be a good way to solve it well. If you still see this issue, please mention me and I can create a support ticket for you to check everything detailly. Thanks again for reaching out to us.

    Regards,
    Yutong

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