Error: Workflow was cancelled by System account

Andy 1,351 Reputation points
2022-12-29T06:37:35.473+00:00

I have an approval workflow attached to a SharePoint Library and set it to start when an item is created.When uploading a file into the library, the workflow failed on start and showed " Workflow was cancelled by System account ". How to fix this issue?

Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint | For business | Windows
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  1. Emily Du-MSFT 51,846 Reputation points Microsoft External Staff
    2022-12-29T10:09:56.783+00:00

    @Andy

    Does the issue exist in the SharePoint 2010 platform workflow or SharePoint 2013 platform workflow?

    Don't start the workflow with system account, log in and start the workflow as a different user (rather than System Account) to test.

    Clear SharePoint Designer cache and compare the results.

    Reference:

    https://www.c-sharpcorner.com/UploadFile/sagarp/how-to-clear-your-sharepoint-designer-20102013-cache/

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