White screen when playing Azure Media Player video on a Razor page when on Macbook

Sturla 156 Reputation points
2022-12-29T18:46:21.097+00:00

When playing this recording here https://www.ibeinni.is/Event/93befa0c-d904-4682-bec9-2c9379bf33f5 we get a white page if we try to view it on MacBook.

You can use the following coupon to view the event if you have a MacBook, 192263.

I´m working on getting more console logs from the user with the issue and will update the ticket when I get it.

Is this something you are familiar with?

Update
It looks like there is an 500 error from the look of this. More deails below

274887-macbook-error.png
274880-error-details.png

Azure Media Services
Azure Media Services
A group of Azure services that includes encoding, format conversion, on-demand streaming, content protection, and live streaming services.
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