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error message "Unable to export all slides" as jpeg or png

Mandy Ahr 1 Reputation point
2022-12-29T17:47:23.587+00:00

Why am I not able to export Powerpoint slides as jpg or png images?

I am on Mac OS Ventura 13.0.1 with Microsoft 365 PowerPoint for Mac Version 16.68.
When I try "File export as JPEG" or "File export as PNG", I get this error message "Powerpoint was unable to export all slides". It will not export one slide at a time either.

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Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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  1. Caleb 10 Reputation points
    2023-12-11T05:35:03.1466667+00:00

    I was able to reproduce this and it happens when saving to a shared folder such as Google Drive or Sharepoint, but not when saving to a local folder such as Desktop or Downloads.

    2 people found this answer helpful.
  2. Emi Zhang-MSFT 22,551 Reputation points Microsoft Vendor
    2022-12-30T02:23:33.843+00:00

    Hi @Mandy Ahr ,
    Did this problem appear in all PowerPoint files?
    Try to create a simple PowerPoint and save it in the desktop, then check if you can use the export feature without problem.
    If this problem only appear in specific file, you should check if there are any unavailable content in the file.
    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.
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  3. Matts Rehnstrom 0 Reputation points
    2023-10-21T13:35:25.2+00:00

    I have the same issue. I wonder what "unavailable content" is?

    I've tried to take slide by slide and copied them over to a new file, and by that getting it to work in the new file. I've also copied all slides to a new file, and then it doesn't work.

    Anyone having a suggestion of how to get it work?

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