Faulting application name: netsh.exe, version: 10.0.22621.1 Error

Question

Hello, if anyone can assist me, when I log in to the vpn application, the following issue appears in event viewer.

Faulting application name: netsh.exe, version: 10.0.22621.1, time stamp: 0x13af0815
Faulting module name: netsh.exe, version: 10.0.22621.1, time stamp: 0x13af0815
Exception code: 0xc0000005
Fault offset: 0x0000000000005399
Faulting process id: 0x0x58CC
Faulting application start time: 0x0x1D91CB12CF7DB1B
Faulting application path: C:\WINDOWS\SYSTEM32\netsh.exe
Faulting module path: C:\WINDOWS\SYSTEM32\netsh.exe
Report Id: 3b606680-d7f0-495b-8fcb-0c5c8d85a2d5
Faulting package full name:
Faulting package-relative application ID:

Windows Details

Edition: Windows 11 Pro
Version: 22H2
OS Build: 22621.963

Any Resolution?

Thank You

Answer 1

Hi @John Reymond G. Heredero ,

Have you checked that your computer's antivirus software is not preventing access to the vpn software?

Answer 2

Hello

Thank you for your question and reaching out. I can understand you are having query\issues related to Faulting application name: netsh.exe error.

1. Disable any Antivirus program or Windows firewall you may have for temporary purpose.
2. Cleanup below Temp folders location -> Open Start -> Run -> Type below location one-by-one and press enter
   C:\Windows\Temp
   %USERPROFILE%\AppData\Local\Temp
3. Run Disk Cleanup from Select C:\ Drive from Properties- > General -> Disk Cleanup - >Cleanup system files
4. Run sfc /scannow from elevated prompt.
5. Run below DISM commands from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

--If the reply is helpful, please Upvote and Accept as answer--

Answer 3

I get the exact same thing, on a fresh Azure VM using Windows 11 22H2 Enterprise Marketplace image.

any invocation of 'netsh' gets this same error event. same Exception Code, same Fault offset.

same build using 21H2, works fine.

Answer 4

Recently discovered my netsh.exe wasn't working with the same errors.

A "Network Reset" wouldn't do anything (no acknowledgement, no reboot).

A failed system restore after a suspicious update and then a windows reinstall later, the problem was still present.

Removal of RSAT using dism commands brought me back out of the woods:

https://answers.microsoft.com/en-us/windows/forum/all/netsh-failing-in-windows-11-version-10022621674/c421d0ea-4746-45f4-a1d2-69f51bc7e164

Something like this: dism /online /Remove-Package /PackageName:RemoteServerAdministrationTools

But get the proper, full, package name using: dism /online /get-packages | find /i "Remote"

Then reboot.

Time to reinstall my AV software...

Now we need something like XP Mode for RSAT tools!

Answer 5

Same issue here.
Cisco Anyconnect VPN connecting to a remote : ok
Ping to remote host : ok
Pressing "disconnect" => immediately an application crash of netsh.exe in Windows Event Log
Faulting application name: netsh.exe, version: 10.0.22621.1
doesn't work anymore afterwards (ping = general failure).
netsh winsock reset + reboot : is working again
until i disconnect from my connection, then it's the same story again.
Windows 11 PRO - 23H2 - 22631.4460
i'm "quite sure" it started after the last windows build update
Christophe