so I signed up at
and it asked me to verify my student status, I am new in uni so I don't have my university email yet, So I provided a photo of my ID card as proof.
But every time I click on review student status,
it says "Sorry, your account status could not be verified."
I raised a support ticket with them and the reply was
"We have no control over, nor insight into, the verification process - that is handled entirely by Microsoft so if you are experiencing issues with that, you would have to raise a support ticket direct with them."