Can't verify student status despite providing documentation

Abdul Aziz Khatri 1 Reputation point

so I signed up at
and it asked me to verify my student status, I am new in uni so I don't have my university email yet, So I provided a photo of my ID card as proof.
But every time I click on review student status,
it says "Sorry, your account status could not be verified."

I raised a support ticket with them and the reply was
"We have no control over, nor insight into, the verification process - that is handled entirely by Microsoft so if you are experiencing issues with that, you would have to raise a support ticket direct with them."

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  1. Marshaljs 26,736 Reputation points


    Why dont you explore the Microsoft Learn browse instead of third party URLs for learning?

    Hope this helps.

    Please Accept the answer if the information helped you. This will help us and others in the community as well.

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