Windows failed to start, a recent hardware or software change might be the case

asked 2023-01-02T10:56:37.863+00:00
Ciaran Heyden 1 Reputation point

Hello, I am really hoping someone may be able to help me, I recently only encountered this error after changing some settings in my BIOS, I wanted to change my CPU fan Curve which I did, I also enable XMP and turned AMD raid mode on, which I later turned of as I don't think compatibility allowed.

After doing this I now get this error, and the info section says Windows cant located a file that is part of the operating system, something ladled EFI.
If I hit enter on this screen, then select windows 10, it will take me back to the error, however If I then press Enter again, and instead of selecting Windows 10 or Windows memory troubleshooting (which also doesn't work) If I press ESC it will post and take into my windows desktop, however even though this is the case the OS is unstable, for example when I go to play a video game, they system will then either blue screen or completely fail and take me back to the error.

I have installed Windows 10 Media creation on a USB drive, and have booted of off that to access troubleshooting tools and the command prompt, I have tried

bootrec /fixboot will return an access denied so I have to start of with ( bootsect/nt60 sys ) as my first command

Then I entered bootrec .fixmbr (shows as successful)

bootrec /fixboot (shows as successful)

bootrec /scanos (did show one install location however after installing windows again it shows 3 locations, new and old windows and something else.

bootrec /rebuildbcd (originally asks if I want to add installation to boot list, I type A for all and it is successful, however after upgrading windows again with the media creation tool it will say the path cannot be found)

I created a new user in case the user profile was corrupt, I copped everything from old user into the new one except update and Microsoft edge back ups.

I have also tried installing windows again, still get the same error.

There was a gaud i red to do with selecting a disc and then a volume but I had trouble understanding that. There is a CBS log here also, I tried running SFC /scannow however it came back with Windows resource protection could not start the repair service, also tried DISM which did not do anything.

Here is the entire CBS log.
(post a link, do not post log files to forums)

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. answered 2023-01-03T00:14:20.527+00:00
    Docs 12,861 Reputation points

    The opening post reported that you can boot but have instability when playing games.

    If you can boot then run the V2 log collector and post a share link into this thread using one drive, drop box, or google drive.

    If there are instability problems with normal boot then boot into safe mode, safe mode with networking, or safe mode with command prompt:

    Boot to the BIOS and post images or share links of settings for:
    UEFI hybrid (with CSM)
    UEFI native (without CSM)

    secure boot

    Please turn off:
    secure boot

    For share links please use one drive, drop box, or google drive.


    Please remember to vote and to mark the replies as answers if they help.

    On the bottom of each post there is:

    Propose as answer = answered the question

    On the left side of each post there is /\ with a number: click = a helpful post

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  2. answered 2023-01-03T00:53:40.91+00:00
    S.Sengupta 5,411 Reputation points Microsoft MVP

    Restart your Windows 10.

    As the system restarts enter into BIOS setup and configure your PC to boot from USB.

    Insert the Windows 10 bootable installation USB and restart your PC.

    When prompted to Press any key to boot from USB press any key to continue.

    Select your language preferences and click Next. Click Repair your computer in the bottom-left.

    On choose an option screen, click Troubleshoot.

    On Troubleshoot screen, click the Advanced option.

    On Advanced options screen, click Command Prompt.

    When the Command Prompt(CMD) open type C: and hit enter.

    Now type the following command:


    And hit enter to Enable Legacy Advanced Boot Menu.

    Close Command Prompt and back on the Choose an option screen, click Continue to restart Windows 10.

    Eject your Windows 10 installation USB to get Boot options.

    On the Boot Options screen, choose “Last Known Good Configuration (Advanced).

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