Cannot open .png files in Windows 11 Home Version 22H2

Question

I all of a sudden cannot open ANY of my png files in this ridiculous version of Windows. (I have Windows 11 Home Version 22H2 on a 64bit laptop)

I have checked the default app setting, it is set to Photos.

I do not know why this is happening or how I can view my pngs.

My computer is up to date with the exception of this one that will not update for god knows what reason.....2022-12 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5021255) Install error - 0x80070002

PLEASE SOMEONE HELP BEFORE I LOSE MY MIND.

Thank you.

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are having query\issues related to .png can not open.

1. Please try to reset or Repair Photos app.

Open settings.
Click on Apps and select Apps & feature from the left pane.
Scroll down and select Photos App on the right pane.
Click on Advanced option and then click on Reset or Repair.
Restart the PC and check.

2. Please try to Uninstall and reinstall Photos App.
   Get-AppxPackage Microsoft.Windows.Photos | Remove-AppxPackage
   Then Open Microsoft Store and install the Photos app.
3. Run sfc /scannow from elevated prompt.
4. Run below DISM commands from elevated prompt.

DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth

--If the reply is helpful, please Upvote and Accept as answer--

Answer 2

If you are using Mcafee Antivirus, the Edge browser extension for Mcafee Web Advisor may be the problem. I had same issue and computer repair tech fixed it.

Open Edge browser. Go to Settings(3 dotted lines at top right edge of screen). Click on them. When pop up window appears, click on "extensions". Next, click on "manage extensions" (near bottom of popup window). When the next window opens up, look for Mcafee Web Advisor, and slide the button to the right of it, to the "off" position.

Worked for me($99) later-LOL