Skype for Business 2019 install error

Question

Skype for Business 2019 install error

שובל יח בן דוד 1

Error: Failed to obtain the key container name for the AesProvider key provider used for encryption and decryption.
I'm installing on a Windows server 2022

2 answers

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Answer 1

Martin Dimovski 1,636 MVP

Hi,

Thank you for posting the question to the Q&A forum.

Skype for Business 2019 is not supported on Windows Server 2022, below you can find the requirements: https://learn.microsoft.com/en-us/skypeforbusiness/plan/system-requirements

After you have the hardware in place, you'll need to the install operating system (OS) that will allow you to install and successfully use Skype for Business Server 2019.

Windows Server 2019
Windows Server 2016
Anything other than the operating systems listed here won't work properly; please don't try it for installs of Skype for Business Server 2019. For example, the Server Core option is not listed and is thus not supported.

I hope the above information can help you.

If the ANSWER is helpful, please click "Accept Answer" and upvote it. Thanks

JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff

2023-01-04T07:25:36.22+00:00

Hi @שובל יח בן דוד

As above said, Skype for Business 2019 is not supported on Windows Server 2022. This is the reason why you cannot install Skype for Business Server properly.
JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff

2023-01-09T05:58:14.79+00:00

@שובל יח בן דוד

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
Michael Egeville 0 Reputation points

2024-05-09T10:31:17.88+00:00
Yeah, EXCEPT it actually says:

---------------------------------------------------------------------------------------------
Operating systems for Skype for Business Server 2019

After you have the hardware set, you have to install the operating system (OS) that enables you to install and successfully use Skype for Business Server 2019:

Windows Server 2022

Windows Server 2019

Windows Server 2016

Anything other than the operating systems that are listed here won't work correctly.

---------------------------------------------------------------------------------------------

I face the same massive issues with getting Skype for Business Server 2019 Standard Edition to install on Windows Server 2022. As far as I read from Microsoft's documentation this should indeed be doable?

..everything runs smoothly UNTIL I try to create the topology. I can get to the "Define New Front End Pool" where I am supposed to define a new file store. Here the window hangs for a few seconds and then crashes, leaving a trace of the crash in the event log..

I remember this behavior from Windows Server 2019 as well, but with my usual ridiculous stubbornness I was able to get around it.

I have not been able to get past this topology step on Windows Server 2022.

If anyone has an idea of how to get around this, I am certainly all ears.
Michael Egeville 0 Reputation points

2024-05-09T19:04:48.2133333+00:00

Let me rephrase the question:

Has anyone succeeded in installing Skype for Business Server 2019 Standard Edition on Windows Server 2022?
Michael Egeville 0 Reputation points

2024-05-12T17:35:20.2266667+00:00

That's what I thought.
Nice job Microsoft.
Michael Egeville 0 Reputation points

2024-05-14T08:08:33.09+00:00

Except, it wasn't.
Jiqa 0 Reputation points

2025-06-12T16:08:50.73+00:00

Hi all, on https://learn.microsoft.com/en-us/skypeforbusiness/plan/system-requirements is compatibility script for Windows 2022 OS. It helped me to setup Skype FB 2019 components - (step 2) :-).

Answer 2

Jiqa 0

Hi all,
W-2022 is possible, but it is needed to run compatibility script on https://learn.microsoft.com/en-us/skypeforbusiness/plan/system-requirements , it helped me to overcome step 2 :-).

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Skype for Business 2019 install error

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