Unable to delete and reinstall Universal Print Connector

Question

Hello,

For some reason deleting existing UPC is not supported in Azure Portal neither it allows you to add new UPC until the old one has been deleted.

We had Universal Print Connector working properly in out organization. Unfortunately the PC that it was installed on failed on Windows update and recovery media wouldn't fix and recover the system. Now that we can't access the original install, we're unable to delete UPC via powershell and therefore reinstall UPC.

Answer 1

Did you ever get this resolved? I installed the Universal Print Connector(UPS) on Windows Server 2022. It was working perfectly. I accidentally restored the snapshot of that VM from before UPC was installed. I installed UPC, and it says the connection already exists when I try and register it. All the articles on the internet state to delete the connection from the Universal Print Cloud page, but there is no option to do that.

Answer 2

1. Launch an elevated PowerShell window.
2. Run Install-Module UniversalPrintManagement.
3. Run Connect-UPService and sign in to Universal Print. Note The account used to sign in must be a Global Administrator or Printer Administrator and must be assigned a Universal Print license.
4. Remove the connector by using the Remove-UPConnector cmdlet and passing it the ID of the connector you wish to remove.
5. Restart the "Print Connector service" (PrintConnectorSvc.exe) on the connector PC to clean up locally-stored data about the connector.